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UX & Communication strategy

Explore how UX and communication strategy work together to create clear, effective, and user-centered designs.

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  • 84% of online shoppers without a UI/UX background still abandon their cart over bad checkout design

    A new Figma survey finds 84% of everyday online shoppers have abandoned a cart due to poor checkout design, costing brands sales and customer trust.

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  • How to create a persona in five steps

    Learn how to create a persona in five steps, from real user research to bringing your persona to life with Figma Weave. See how Figma and FigJam can help.

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  • What is a customer journey map? + How to create one

    Learn what a customer journey map is, what to include in one, and how to create one in five steps. Plus, examples and a free FigJam template.

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  • Design system scaling: How to avoid common mistakes at scale

    Avoid common design system scaling mistakes. Learn how to transition from a static library to a product infrastructure that aligns design and code at scale.

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  • What is a slide deck? How to make one that stands out

    A slide deck is a collection of slides packed with information and visuals that you can use to help create an engaging and effective presentation.

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  • How to create a value stream map

    Value stream maps help identify waste and boost performance in product development. Learn how to make a value stream map with FigJam’s ready-made template.

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  • What is a use case? How to write one, examples, + template

    A use case describes how a customer interacts with a system. Managers leverage use cases to meet user needs and guide development.

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  • Empathy map: A guide to user attitudes and behaviors

    Use an empathy map to turn user feedback into meaningful design decisions. This guide covers key elements, best practices, templates, and more.

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  • What is a stakeholder analysis?

    Learn what a stakeholder analysis is and how to create one effortlessly with FigJam, uncovering your priority stakeholders and their needs.

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  • How to mind map

    Learn how to make a mind map to visualize thoughts, organize ideas, understand complex topics, and develop creative solutions using FigJam.

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  • Alignment charts explained

    Ready to sort in a more engaging way? Our alignment charts explained guide will walk you through everything you need to know about how to create an alignment chart of your own.

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